InDinero Website Review & Ratings + InDinero Coupons
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InDinero Website Review & Ratings + InDinero Coupons

InDinero: Products & Services

InDinero was started as an idea in the mind of founder Jessica Mah. During her time in the 8th grade, Mah started and managed her own business. The endeavor turned profitable and she found herself managing thousands of dollars. What she realized through this experience is that, although Excel and Quickbooks can be effective, it was extremely difficult to learn how to use them effectively. Through this process, Mah decided that a tool was needed to help a small business owner immediately and quickly manage their business without having to spend days learning the process. During the summer of 2009, Mah paired up with Andy Su and created InDinero. The following year the application received financial backing through YCombinator.

InDinero: Company Background

What makes InDinero so useful is the way it incorporates business finances from all directions. It’s easy to use, so anyone can quickly get the hang of each feature. This makes quickly and efficiently managing a business accessible to a small business owner on a tight budget. Through organized graphs and highlights, InDinero provides a closer look at a company’s financial health and how to improve it.

InDinero: Customer Feedback & Reviews

One of the happy customers wrote in Freshbooks Accounting  review thus: Kent Fenwick July 16, 2011.        “I love it! The FreshBooks integration is fantastic. I practically live in FreshBooks and having everything pulled into inDinero is a HUGE help at the end of the day. I would strongly recommend inDinero”.  

On the same website another unhappy customer wrote thus: Jimmy Mercer December 28, 2011.  “Signed up the day after Christmas and have been trying to upload .csv bank transactions but to no avail. Tried to get a response from their support team for 3 days now and as of this post, no response at all! Probably going to drop this service and request a refund!”

Overall customer experience is mixed. Some are happy. Some are unhappy.

InDinero: Business Credibility & Trustworthiness

Indinero has become well reputable both on and off internet for its quality customer service over the years. Even if they are not BBB (Better Business Bureau) accredited, the company is still well known widely. A good number of different websites are writing different articles about Indinero. It appears to be quite popular with small businesses for their accounting, book-keeping and tax optimization needs.

InDinero: Website Popularity & Google Ranking

Since they are depending heavily on their website for generating business, they have to attract lot of traffic to their website to boost their sales. Upon checking its traffic statistics in Alexa results show that in the past month, it is ranked as #265,655 globally and #85751 in US. Checking with Google PageRank did not show any result.

InDinero: Social Media Presence

Their official website is very informative and updated. All their products and services have been clearly listed and displayed with proper illustrations. Their website is well designed and easy to navigate.

Aside from having an official website, Antamedia is also present in social media. As of January 5, 2013, Indinero’s Twitter account has 2,519 followers. Their account is updated with company news. The company clarifies to its customers regarding implementation of their accounting software through this social media. Solutions for problems faced by users are provided through these pages.  

InDinero: Website Security & Safety

They have a separate web page called Support Center giving details of various aspects of working of their system which is a very useful feature. They have another webpage explaining the most important aspect of their security. It explains, “inDinero employs the security practices used at major banks and financial institutions, such as SSL encryption, 24/7 physical security, and frequent security audits by third parties such as nGenuity Security Auditing. All information is transferred using 256-bit SSL encryption.” Running a Google diagnostic test on their website did not bring out clear result. Therefore their website was tested with Norton Safe Web. The results indicated that their official website is totally safe.

InDinero: Pricing & Packages

Their pricing package as stated by them is given below.

They havee a plan that is free of charge and allows unlimited monthly transactions and access to three months of historical data.         The  “Upstart” plan allows up to 500 monthly transactions and unlimited historical data access for $19.95/month.  A Small Business plan allows up to 1000 monthly transactions and unlimited historical data access for $29.95/month.   Thier unlimited plan, “Enterprise,” provides unlimited monthly transactions and an unlimited historical data access for $49.95/month.”

CNN money reported that already the number of users has crossed 10,000. This indicates its increasing popularity and acceptability of its pricing package.

InDinero: Shipping Rates & Policies

Their website does not mention anything regarding shipping rates and shipping policies. This may be because inDinero’s products are softwares, which are generally downloaded through computers. This will not involve physical shipping of products. Generally all transactions are done online between computers without the need for transportation of products. Therefore shipping rates and shipping policies are generally not applicable.

InDinero: Payment Methods Accepted

Their website does not mention their acceptable methods of payment. Since most of their transactions are online, most of the widely popular credit cards might be acceptable. They may be assuming that online transaction through credit cards are very widely followed by almost all users and there may not be any need for specially mentioning a widely used and well accepted practice.

InDinero: Returns, Refunds & Exchange Policy

Their website does not mention anything regarding their return/refund/exchange policy. This may be because they are dealing with software, which cannot be compared to physical products. Considerable interaction between the service provider and user are required before selecting and finalizing their product and service. If the user faces any problem after the purchase, their customer support service is available to help to set right the working of the equipment, if such a need arises.

InDinero: Product images & screenshots
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